David Down_1
I am attempting to load photos and I am getting a 'unknown error' message and the photo does not load.
I am attempting to load photos and I am getting a 'unknown error' message and the photo does not load.
Hello David!
can you send the photo you want to upload and the link to the PollUnit to markus@pollunit.com? Then I can have a closer look.
Thanks for the picture and the link.
In the wizard step 2 I was able to upload the image without any problems.
In the PollUnit when I click on »Add Photo« the preview is not displayed correctly. This is because your image is a TIFF. Most browsers cannot display a TIFF. If you click »Save« despite the failed preview, the image should still upload and we will then automatically convert it to a JPG.
I assume this is the case for you as well?
We will add a message for TIFF previews.
Hi David,
we improved the preview of images in the uploader.
It should be more clear now, when the preview can be shown or not.
Kind regards
Philipp