This is a major bug! Our voting has just gone live and people without accounts are able to vote - this means we can't ensure everyone only votes once!
Scrap that - you can see the voting page and photos without an account, but when you try and vote it asks you to register/login. Panic over.
Is it possible to show username/email on the Evaluation -> Voting page? It currently just says 'Anonymous-#####'
If you see »Anonymous-###« as user name, you activated the anonymization. This means we store an encrypted name and no longer the name of the user. So even admins have no access to the identity. Once this setting is activated and participants have already voted, you cannot undo this setting.
You could make fields like name and email address accessible for admins via »Request additional information« by defining them as mandatory fields. Maybe it would make more sense to use the options »Hide Votes« or »Hide Voters«, which hides information from other participants and not from admins.
Thanks, yes, that was the problem! Entirely my mistake.