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I selected "request participation information" and its not working

Started 4 days ago by jacob hughes

jacob hughes

4 days ago

I have selected the option in the settings menu for participants to enter in there name before being able to vote.
this did work for my mock up pole (that i used my phone to test) after I started making the polls that I will be using tonight, they are not asking for user information, it simply takes the user that scans the QR code to the poll.
are you able to help?

Philipp Großelfinger

4 days ago

Hi Jacob,
Can you send the link to your PollUnit to philipp@pollunit.com?
Then I can have a look.
Kind regards
Philipp

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