Not Added a Photo Message

The 'You have not added a photo yet' message appears on my screen even after adding a photo. This occurs in both the admin and participant views.

It’s possible that you’ve encountered a bug, but in most cases this behavior occurs when switching between different sessions during testing. The image counter tracks uploads per user.

If you are testing your contest by logging out, submitting as a guest, then logging back in, the counter may attribute the upload to a different user. As a result, the message »You have not added a photo yet« can still appear.

If you log in and submit an image within the same session, the counter should work correctly. Keep in mind that guest sessions (users without login) are destroyed once you log in from the same browser.

If you believe it’s a real issue, please send us (support@pollunit.com) the admin link to your PollUnit so we can take a closer look.