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SSO issue

Started 2022-03-17 by Sukhvir Parmar

Sukhvir Parmar

2022-03-17

I have followed all the steps to get the SSO my organization-sso-slug, but it keeps loping the SAML token to a new token request every time.

would you please help me out in finding a fix, as from the Azure MS side it says it was able successfully to issue a SAML token, and the issue is on the App side?

thnx

Philipp Großelfinger

2022-03-17

Hi,
I looked into your account and it seems the format of the certicate fingerprint is wrong.
It seems, you pasted the whole certificate, but you should only enter the fingerprint.
Kind regards
Philipp

Sukhvir Parmar

2022-03-17

Thanks Philipp for looking into this issue.
Unfortunately, this is not the issue/RC here, as I have tried before without the whole cert, and it did that same, that is why I tried the whole cert.

anyway, I have left only the cert fingerprint, and it is still causing the same loop.

please check it again

thanks a lot.

Philipp Großelfinger

2022-03-18

Hi, maybe we can schedule a debug meeting next week?
Please contact me at philipp@pollunit.com

Sukhvir Parmar

2022-03-29

Hi Philipp,
thanks for your help, you may close this case.

thanks,

Philipp Großelfinger

2022-03-29

Great!
Have a nice day!

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