I'm a volunteer organizing an online photo contest for a city run festival. The city has agreed to purchase the business level subscription for the contest, but I'm not sure how I can create and test the contest from my computer if the city purchases it on their computer system, which I don not have access to. Is there a way to accomplish this?
Jeff
Hi Jeff,
with a business account you or the owner of the account can create a organisation and invite you to this organisation. Then you can administrate the contest in the name of the organisation from your computer. It is all in the cloud.
Best regards
Markus
Hi Markus - Jeff here again. The owner of the current account will not be purchasing a subscription this year, but I am planning on using it and would like to transfer ownership to myself in order to renew the subscription. Ideally I could keep this account, rather than getting a new one, since I want to use past pollunits as templates for this year.
Also, my email address is associated with this account, and I'm not sure I can sign up for a new account with the same email address. Please advise. Thanks!
Do you mean that the email address of that account is yours?
Then you already have full access to that account, isn't it?
If not the account holder can change the email address in the »My Account« settings to your email address. But for this you need to delete your account first, or change the email address of your account. Or you have a second email address you can use for this.
If you choose to delete your account, you need to contact us, so we can delete the account immediately, otherwise your account is still in the backup for some days so we have the possibility to help users who deleted their account by accident.