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billing

Started 2025-05-05 by Jill Esposito_1

Jill Esposito_1

2025-05-05

Hello - I keep getting billed for my account but the account says it is free. I don't mind paying but I need a receipt for accounting .

Markus Huber

4 days ago

I can confirm that the account you're using for this support forum post is a free account that has never been associated with a paid plan. It's possible that you may have another PollUnit account registered under a different email address.

To help us locate the correct account, could you please contact us directly at support@pollunit.com and include any relevant information, such as the last few digits of your credit card or other payment details?

For your privacy and security, please do not share any personal information here in the public forum.

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