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Payment error

Started 2021-10-13 by le viet

le viet

2021-10-13

Hi,
I am from Vietnam, and having troulble while making payment for a single-purchase premium account.
The system said that payment was not successful only.
Anyone can help?

Thanks

Philipp Großelfinger

2021-10-13

Hi,
I already responded to you by mail.
Kind regards
Philipp

Markus Huber

2021-10-13

For others, please take a look at our FAQ »I get an error when paying by credit card. What can I do?«

Alan Thay

2022-09-27

Hi There, I tried to purchase the "Business Plan" (Single Purchase - $24) but encounter an error as below ; (BraintreeError: The data passed in verifyCard did not pass validation checks. See details for more info). thanks

Philipp Großelfinger

2022-09-27

Hi Alan,
Can you maybe try a different browser? Sometimes the payment module is blocked by browser extensions.
Kind regards
Philipp

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