We have a photo content that is set up with 'PollUnit account required' and 1 entry per person so that we know who entered each photo.
Somehow, someone has managed to enter as a 'Guest' - which means we now have no idea who entered (short of asking all the invitees who entered it, which we don't want to do, preferably).
Is this expected?
I was trying to work out how this happened - it looks like there is still an 'Add Photo' button when the user is not logged in. I think this button should link to a Login/Sign-up page if the contest options are set to 'PollUnit account required'?
Hi Steve,
The "Limit access" options were initially implemented to restrict the voting and not the image submission. And that's still how it works. I don't see a reason why this should not relate to the submission.
We will discuss this and hopefully come up with a solution quickly.
Kind regards
Philipp
Thanks Philipp, the sooner the better because we have 4 live contests/categories and we want to be sure who entered the photos! Right now, we're at risk of not having that information (or having to ask everyone which photo is theirs, which isn't ideal)
Ok, until then you can also request their name with "Request additional image uploader information".
Kind regards